Install problem on Server 2003

I had to do a fresh install to a new hard drive on a 2003 Server (SP1). When
I went to install Backup Exec 9.1 (same version that was on it before), it
failed when it tried to install MSDE instance for BKUP exec to use. Tried
installing just MSDE and it failed. I don't see much help in the install log
but the last few line are below:
=== Logging stopped: 6/14/2007 13:02:23 ===
MSI (c) (D8:E8) [13:02:23:203]: Note: 1: 1708
MSI (c) (D8:E8) [13:02:23:203]: Product: Microsoft SQL Server Desktop Engine
-- Installation operation failed.
MSI (c) (D8:E8) [13:02:23:218]: Grabbed execution mutex.
MSI (c) (D8:E8) [13:02:23:218]: Cleaning up uninstalled install packages, if
any exist
MSI (c) (D8:E8) [13:02:23:218]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/14/2007 13:02:23 ===
Any help appreciated.
hi Dave,
Dave Mc wrote:
> I had to do a fresh install to a new hard drive on a 2003 Server
> (SP1). When I went to install Backup Exec 9.1 (same version that was
> on it before), it failed when it tried to install MSDE instance for
> BKUP exec to use. Tried installing just MSDE and it failed. I don't
> see much help in the install log but the last few line are below:
> === Logging stopped: 6/14/2007 13:02:23 ===
> MSI (c) (D8:E8) [13:02:23:203]: Note: 1: 1708
> MSI (c) (D8:E8) [13:02:23:203]: Product: Microsoft SQL Server Desktop
> Engine -- Installation operation failed.
> MSI (c) (D8:E8) [13:02:23:218]: Grabbed execution mutex.
> MSI (c) (D8:E8) [13:02:23:218]: Cleaning up uninstalled install
> packages, if any exist
> MSI (c) (D8:E8) [13:02:23:218]: MainEngineThread is returning 1603
> === Verbose logging stopped: 6/14/2007 13:02:23 ===
>
try looking for
RETURN VALUE 3
entries in the log.. the reported error(s) should better indicate the
problem..
Andrea Montanari (Microsoft MVP - SQL Server)
http://www.asql.biz http://italy.mvps.org
DbaMgr2k ver 0.21.0 - DbaMgr ver 0.65.0 and further SQL Tools
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