Wednesday, March 28, 2012

Install problem

I have been so far unsuccessful in getting Reporting Services
installed on our web server. This server will be used as the
ReportServer. All prerequisites have been installed. I keep getting
the same cryptic error:
Setting Internal Properties
Error code: 267
The suspect activity is in the middle of the log file as shown here.
It appears there is a problem in ReadSkuInfo.
Action start 17:28:24:
SetInstanceProperty.6ED6C379_934D_4B59_816D_25F6911C3538.
<Func Name='RedirectorCAX'>
Function=SetInstanceProperty
<Func Name='SetCAContext'>
<EndFunc Name='SetCAContext' Return='T' GetLastError='203'>
Doing Action: SetInstanceProperty
<Func Name='SetInstanceProperty'>
Using instanced id: MSSQL.1
<Func Name='ReadSkuInfo'>
GetTempFileName failed 267
<EndFunc Name='ReadSkuInfo' Return='267' GetLastError='267'>
<EndFunc Name='SetInstanceProperty' Return='267' GetLastError='267'>
Gathering darwin properties for failure handling.
<Func Name='DisplayErrorDialog'>
<Failure Type='Fatal' Error='267'>
<EndFunc Name='RedirectorCAX' Return='267' GetLastError='487'>
Action ended 17:29:36:
SetInstanceProperty.6ED6C379_934D_4B59_816D_25F6911C3538. Return value
3.
Thanks!
MarkAccording to the log:
GetTempFileName failed 267
Error 267 is 'The directory name is invalid'. Before this call is a call to
GetTempPath. It would seem this function is returning something invalid.
According to the docs:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/fileio/base/gettemppath.asp
The GetTempPath function checks for the existence of environment variables
in the following order and uses the first path found:
1.. The path specified by the TMP environment variable.
2.. The path specified by the TEMP environment variable.
3.. The path specified by the USERPROFILE environment variable.
4.. The Windows directory.
Note that the function does not verify that the path exists.
Can you see if the function is returning something invalid? If so you will
need to fix this problem first.
-Daniel
This posting is provided "AS IS" with no warranties, and confers no rights.
"MarkMurphy" <murphy@.murphysw.com> wrote in message
news:e061eb57.0407290935.637d561d@.posting.google.com...
> I have been so far unsuccessful in getting Reporting Services
> installed on our web server. This server will be used as the
> ReportServer. All prerequisites have been installed. I keep getting
> the same cryptic error:
> Setting Internal Properties
> Error code: 267
>
> The suspect activity is in the middle of the log file as shown here.
> It appears there is a problem in ReadSkuInfo.
> Action start 17:28:24:
> SetInstanceProperty.6ED6C379_934D_4B59_816D_25F6911C3538.
> <Func Name='RedirectorCAX'>
> Function=SetInstanceProperty
> <Func Name='SetCAContext'>
> <EndFunc Name='SetCAContext' Return='T' GetLastError='203'>
> Doing Action: SetInstanceProperty
> <Func Name='SetInstanceProperty'>
> Using instanced id: MSSQL.1
> <Func Name='ReadSkuInfo'>
> GetTempFileName failed 267
> <EndFunc Name='ReadSkuInfo' Return='267' GetLastError='267'>
> <EndFunc Name='SetInstanceProperty' Return='267' GetLastError='267'>
> Gathering darwin properties for failure handling.
> <Func Name='DisplayErrorDialog'>
> <Failure Type='Fatal' Error='267'>
> <EndFunc Name='RedirectorCAX' Return='267' GetLastError='487'>
> Action ended 17:29:36:
> SetInstanceProperty.6ED6C379_934D_4B59_816D_25F6911C3538. Return value
> 3.
>
> Thanks!
> Mark|||Thanks Dan,
I was able to get past that error earlier this morning. When I tried
installing it from the console of the web server instead of through
terminal services, it mentioned the temp directory not being correct.
I went to the temp environmental variables and it had F:\temp and
F:\tmp. Well F drive doesn't exist on that server. So I changed it
to C and it got past that error.
Appreciate you getting back.
-Mark

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