Install Failed... help

Folks:

Cannot install SQL 2005 Express, I've done some searching but to no avail, I appreciate any help , I am administrator on this machine so I don't know why there would be a problem accessing a key...

Here is the log info:

Microsoft SQL Server 2005 9.00.1399.06
==============================
OS Version : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Time : Tue Oct 10 13:53:29 2006
Machine : VAIO
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.1399.06
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0004_VAIO_Support.log
Last Action : InstallFinalize
Error String : Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\90\Bootstrap. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Error Number : 1402
--
VAIO : There was an unexpected failure during the setup wizard. You may review the setup logs and/or click the help button for more information.

SQL Server Setup failed. For more information, review the Setup log file in %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.

Time : Tue Oct 10 13:53:44 2006

List of log files:
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0004_VAIO_Core.log
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0004_VAIO_Datastore.xml
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0004_VAIO_Support.log
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0004_VAIO_.NET Framework 2.0.log
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt

Have you confirmed that you do have permission to the Key in question? I know you should given you're administrative status, but this is a Windows Installer error that typically means what it says. Go ahead and check just to be sure.

In the mean time, I'm moving this to the setup forum since this is thier bag.

Mike

|||

Here's a Microsoft KB about this issue. This seems to happen with lots of software products when the registry gets out of line with the files on the box.

From the article:

CAUSE

This behavior may occur if there is incorrect, invalid, or corrupted information in the Windows registry. This behavior may occur if specific files or folders were previously removed or renamed on your hard disk. As a result, registry entries associated with the deleted files remain in the Windows registry.

http://support.microsoft.com/kb/303089

Take a look at the article and see if it applies to your situation.

Thanks,
Sam Lester (MSFT)