Install issue for Business Contact Manager for Outlook 2007 and SQL Express

Hi,

We try to install Business Contact Manager for Outlook 2007 and get installation failed without any error. It simply refers to the log file. I have posted below the last 40 lines of this huge log file. The information in there are not vary help full since it refers to error codes that nobody seem to be able to explain. Now this is happening on 3 brand new dell computers running XP Pro. I would be happy for any assistance to either explain the error coded (if any MS guy is monitoring this) or maybe someone had a similar problem and could let me know some options on what I could try to get this resolved and my program installed.

Thank you all very much for assisting me.

Thom

Log file last 40 lines (more on request)
Property(S): RemoteAdminTS = 1
Property(S): WindowsVolume = C:\
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): AdminUser = 1
Property(S): ServicePackLevel = 2
Property(S): WindowsBuild = 2600
Property(S): DigitalProductID = #xA40000000300000038393431302D3238312D323037393634372D3034383138000800000000000000000000000000000000000000003AD3F42CD592998379FDEF3D020300000000005C9495464B6CAB0D0000000000000000000000000000000000000000000000003236333037000000000000009B2D00008555946CBF070000EC3E0000000000000000000000000000000000000000000000000000000000003316ABDF
Property(S): VersionMsi = 3.01
Property(S): VersionDatabase = 200
Property(S): CLIENTPROCESSID = 200
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\Documents and Settings\Justin Jong\My Documents\ShareFiles\Business Contact 2007
Property(S): BOOTSTRAPPED = 1
Property(S): REBOOT = ReallySuppress
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {A8529450-48A4-4346-92F8-8A9634381267}
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = C:\Documents and Settings\Justin Jong\My Documents\ShareFiles\Business Contact 2007\
Property(S): SourcedirProduct = {B32C4059-6E7A-41EF-AD20-56DF1872B923}
Property(S): ProductToBeRegistered = 1
MSI (s) (64:0C) [02:39:28:441]: Note: 1: 1708
MSI (s) (64:0C) [02:39:28:441]: Product: Business Contact Manager for Outlook 2007 -- Installation operation failed.

MSI (s) (64:0C) [02:39:28:441]: Cleaning up uninstalled install packages, if any exist
MSI (s) (64:0C) [02:39:28:441]: MainEngineThread is returning 1603
MSI (s) (64:04) [02:39:28:535]: Destroying RemoteAPI object.
MSI (s) (64:9C) [02:39:28:535]: Custom Action Manager thread ending.
=== Logging stopped: 7/12/2007 2:39:28 ===
MSI (c) (C8:50) [02:39:28:550]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C8:50) [02:39:28:550]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/12/2007 2:39:28 ===

I have same issue, XP sp 2, bcm 2007.

Any one help, cant find any info on this issue.

Thanks

Steve

|||

Hi Thom

Did you fix the error? I also get the same arror on a dell notebook running Vista.

Any advice will be appreciated.

Barry-Dean

Install issue for Business Contact Manager for Outlook 2007 and SQL Express

Hi,

We try to install Business Contact Manager for Outlook 2007 and get installation failed without any error. It simply refers to the log file. I have posted below the last 40 lines of this huge log file. The information in there are not vary help full since it refers to error codes that nobody seem to be able to explain. Now this is happening on 3 brand new dell computers running XP Pro. I would be happy for any assistance to either explain the error coded (if any MS guy is monitoring this) or maybe someone had a similar problem and could let me know some options on what I could try to get this resolved and my program installed.

Thank you all very much for assisting me.

Thom

Log file last 40 lines (more on request)
Property(S): RemoteAdminTS = 1
Property(S): WindowsVolume = C:\
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): AdminUser = 1
Property(S): ServicePackLevel = 2
Property(S): WindowsBuild = 2600
Property(S): DigitalProductID = #xA40000000300000038393431302D3238312D323037393634372D3034383138000800000000000000000000000000000000000000003AD3F42CD592998379FDEF3D020300000000005C9495464B6CAB0D0000000000000000000000000000000000000000000000003236333037000000000000009B2D00008555946CBF070000EC3E0000000000000000000000000000000000000000000000000000000000003316ABDF
Property(S): VersionMsi = 3.01
Property(S): VersionDatabase = 200
Property(S): CLIENTPROCESSID = 200
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\Documents and Settings\Justin Jong\My Documents\ShareFiles\Business Contact 2007
Property(S): BOOTSTRAPPED = 1
Property(S): REBOOT = ReallySuppress
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {A8529450-48A4-4346-92F8-8A9634381267}
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = C:\Documents and Settings\Justin Jong\My Documents\ShareFiles\Business Contact 2007\
Property(S): SourcedirProduct = {B32C4059-6E7A-41EF-AD20-56DF1872B923}
Property(S): ProductToBeRegistered = 1
MSI (s) (64:0C) [02:39:28:441]: Note: 1: 1708
MSI (s) (64:0C) [02:39:28:441]: Product: Business Contact Manager for Outlook 2007 -- Installation operation failed.

MSI (s) (64:0C) [02:39:28:441]: Cleaning up uninstalled install packages, if any exist
MSI (s) (64:0C) [02:39:28:441]: MainEngineThread is returning 1603
MSI (s) (64:04) [02:39:28:535]: Destroying RemoteAPI object.
MSI (s) (64:9C) [02:39:28:535]: Custom Action Manager thread ending.
=== Logging stopped: 7/12/2007 2:39:28 ===
MSI (c) (C8:50) [02:39:28:550]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C8:50) [02:39:28:550]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/12/2007 2:39:28 ===

I have same issue, XP sp 2, bcm 2007.

Any one help, cant find any info on this issue.

Thanks

Steve

|||

Hi Thom

Did you fix the error? I also get the same arror on a dell notebook running Vista.

Any advice will be appreciated.

Barry-Dean

Install Database Server Error (XP)..

Hi,

I'm having problem installing the Database Server on Windows XP (home).

It shows "Internal Error. Contact Microsoft Technical Support" when I clicked on the "Install Database Server". I'm using SQLServer 2000 Developer Edition. I have already enabled Named Pipes and TCP/IP.

But I can get through the setup screen of "Analysis Services" and "English Query" without any problem. I haven't install Analysis Services or English Query. Do I have to install other software (like the "Analysis Services" or "English Query") before installing the "Database Server"?

Please help..

Thank you.What is the service pack on XP?
Check SQLSTP.LOG and event viewer log for complete information during this process.|||SP 1 & 2 for WinXP and SP 1 for SQLServer 2000.

I couldn't locate the SQLSTP.LOG in C:\windows\ or C:\Program Files. Where can I find the SQLSTP.LOG and event viewer log?

I have also installed Tomcat, Perl, PHP, ASP and MySQL on Apache HTTP Server in it.

Thank you.|||It seems you've installed everything on the server including the SQL server.

From start button goto search and input SQLSTP.LOG to search on the server.

Event viewer logs can be viewed using start --> Run and type eventviewer or from Start --> programs --> Administartive Tools --> Computer management and there you will find the event logs.